Returns & Exchanges

At tomtoc, we stand by the quality of our protective gear and offer a 30-day window for returns or exchanges on all electronic accessories in their original condition. We aim to ensure your devices are perfectly protected with a hassle-free satisfaction guarantee.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Securely place the item in its original packaging, ensuring all tags, inserts, and protective padding are included to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned tech accessory, we will process your refund to the original payment method or ship your new replacement within 5 business days.